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Virtual Assistant for Phones for contractors In

Massachusetts

Call Center Headset

Need help making calls for your business in Massachusetts? Contractor Back Office offers virtual assistants who can speak fluent English and ensure everything is handled efficiently. Working with a trusted partner to manage your calls is key to staying on top of deadlines and securing the right opportunities!

At Contractors Back Office, we provide professional virtual assistants who speak fluent English and are trained to represent your business with clarity, confidence, and professionalism. Whether it’s following up with leads, confirming appointments, or coordinating with vendors, our team handles your calls so you can stay focused on the field without missing a beat.

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Phone communication is often the first impression a client or contractor has of your business—having a reliable and capable assistant to manage your calls ensures no opportunity slips through the cracks.

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Here’s how our virtual assistants can help with outbound and inbound calls:

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  • Client Follow-Ups

    • Call clients to confirm appointments, walk-throughs, or estimates

    • Follow up on submitted proposals or open bids

    • Check in with past customers for feedback, testimonials, or referrals

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  • Lead Outreach & Qualification

    • Contact new leads to gather initial information and qualify prospects

    • Schedule discovery calls or pass along warm leads to your sales team

    • Record and summarize lead conversations for your review

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  • Appointment Scheduling

    • Call clients, inspectors, or subcontractors to schedule or confirm job times

    • Coordinate calendars and send follow-up reminders

    • Reschedule or cancel appointments when necessary

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When you work with Contractors Back Office, you’re getting more than just call support—you’re gaining a professional voice that represents your business and helps keep communication flowing smoothly. Let us help you stay responsive, organized, and one step ahead.

States We Operate In

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